🛡️ Privacy policy

Last update: May 12, 2025

1. Treatment manager

Delaunay domain
📍 24 rue du Daudet
Montjean-sur-Loire
49570 Mauges-sur-Loire
📧

2. Personal data collected

When visiting our site or when ordering, we may collect the following data:

• Identity data: name, first name
• Contact details: billing and delivery address, email address, telephone number
• Order data: ordered products, amounts, order status
• Technical data: IP address, browser, operating system (via cookies)

Note: Payment data (e.g. bank card number) is not stored by Domaine Delaunay. They are treated securely by our payment provider.

3. Data use

• Manage and ship your orders
• Communicate with you (confirmation, customer support)
• Improve your user experience
• Meet our legal obligations

4. Legal treatment of treatment

• The execution of the contract (online order)
• Your consent (contact form, newsletter)
• Our legal obligations (invoicing, guarantee)

5. Conservation time

• Up to 3 years after the last contact for inactive accounts
• 10 years for accounting documents (orders, invoices)
• On request for early deletion (see section 9)

6. Data recipients

Your data is only accessible to internal services or trusted providers, in particular:

• Site accommodation
• Carriers for delivery
• Secure payment solution

No data is sold to third parties.

7. Data security

We implement technical and organizational measures to protect your information from unauthorized access, modification or deletion.

8. Cookies

Our site uses cookies for:

• The proper functioning of the basket and payment
• Analyze navigation (anonymous statistics)
• Personalize your experience

You can manage your preferences at any time via the consent strip provided for this purpose.

9. Your rights

You have the following rights concerning your personal data:

• Right of access
• Right of rectification
• Right to erasure
• Right to portability
• Right of opposition or limitation of treatment
• Right to withdraw your consent

📧 To exercise your rights:
You can also contact the CNIL (www.cnil.fr) for any complaint.

10. Changes

This policy can be changed at any time. Users will be informed on this page of any update.

Please trust Domaine Delaunay for your online purchases.