🛡️ Privacy Policy

Last updated: May 12, 2025

1. Data Controller

Domaine Delaunay
📍 24 rue du Daudet
Montjean-sur-Loire
49570 Mauges-sur-Loire
📧

2. Personal data collected

When you visit our website or place an order, we may collect the following data:

• Personal details: surname, first name
• Contact information: billing and shipping address, email address, telephone number
• Order data: products ordered, amounts, order status
• Technical data: IP address, browser, operating system (via cookies)

Please note: Payment data (e.g., credit card number) is not stored by Domaine Delaunay. It is processed securely by our payment provider.

3. Use of data

• Manage and ship your orders
• Communicating with you (confirmation, customer support)
• Improve your user experience
• To fulfill our legal obligations

4. Legal basis for processing

• Contract execution (online order)
• Your consent (contact form, newsletter)
• Our legal obligations (invoicing, warranty)

5. Shelf life

• Up to 3 years after the last contact for inactive accounts
• 10 years for accounting documents (orders, invoices)
• Upon request for early removal (see section 9)

6. Data Recipients

Your data is accessible only to internal departments or trusted service providers, including:

• Website hosting
• Carriers for delivery
• Secure payment solution

No data is sold to third parties.

7. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, modification, or deletion.

8. Cookies

Our site uses cookies for:

• The proper functioning of the shopping cart and payment
• Analyze navigation (anonymous statistics)
• Personalize your experience

You can manage your preferences at any time via the consent banner provided for this purpose.

9. Your rights

You have the following rights regarding your personal data:

• Right of access
• Right of rectification
• Right to erasure
• Right to portability
• Right to object to or restrict processing
• Right to withdraw your consent

📧 To exercise your rights:
You can also contact the CNIL (www.cnil.fr) for any complaints.

10. Modifications

This policy may be modified at any time. Users will be notified of any updates on this page.

Thank you for trusting Domaine Delaunay for your online purchases.